collectAI is a software platform providing digitized, AI-based payments and collection services to manage accounts receivables. Covering the end-to-end process from e-invoicing and payment reminder to debt collection it flexibly optimizes the goals of collection rates, costs and customer retention. It uses digital communication channels and payment solutions for a frictionless checkout process. With its proprietary technology, collectAI fundamentally improves the customer experience, putting the needs and behavior of the end consumer to the center of the service. collectAI, founded in 2016, is part of Germany’s largest e-commerce retailer, the Otto Group.